Privacy Policy

Privacy Policy

Houselink Rental value your privacy and treats your personal information with absolute secrecy. The following privacy policy document applies to the use of HouseLink website and its affiliates and applies to both customers(tenants) and service providers (realtors, property managers and advertisers) who surf through the site or affiliated webpages. As here-forth stipulated in this document any client, tenant, visitor, property managers, advertisers or any other person or persons who surf through the site are referred as YOU and Houselink Rentals company and the website or social media platforms adopts word “WE”, “US”,” OUR” in the document. We shall use this site to inform, display, offer products and services, resources and tools on behalf of property managers in Kenya and informative content regarding the trends, performance, derivative statistics of real estate in Kenya and east African region. All websites, mobile applications, and electronic media gadgets and channels linked and bearing the link to the company website and services shall be properly encrypted in order to guarantee the privacy of data and information that you provide us on any of the channels. This document conclusively stipulates the limitations of the way we collect data, how we collect and channels by which we can distribute or disclose this data from our databases.

Information we collect from you

We collect and aggregate varying information from you depending on how you take advantage of the site or any portion thereof. You might surf through parts or all portions of the website without necessarily submitting any personal identifiable data. You can however submit to our site’s personal information of name, emails and passwords, preferred usernames, company that you own or work for, phone numbers, postal and physical address or service of preference that you may want help from HouseLink. Information in a form that is aggregated with other information, anonymized or otherwise processed so as not to be reasonably identifiable with you, and information in a form that otherwise is detached, combined, organized, segmented, modified or processed so as not to be reasonably capable of being associated with you, will not be considered Personal Information, and will not be restricted by this Privacy Policy as to use, sharing or otherwise.

Automated collection of information

As you navigate various portions of the website and varying services of the site, we automatically capture certain types of data and navigational details that enable us to;

  • Understand customer needs, track errors, improve and modify our systems, site and services.
  • Have a better understanding on the uptake and performance of the site.
  • Help improve security features of the site and client’s information on the website
  • Help to have analytical and statistical metrics for proper site SEO and internet rankings.

The common information that we automatically collect is the URLs of the site you visit, the gadget used, IP address, browser, operating system, how long you stay on a certain page, location, the subsections/pages you visit and the number of times that you visit our website. This information is aggregated and anonymized to be used on performance and statistical analysis of the site and pages performance. We have integrated cookies on our site so that we can be able to easily track returning customers to our sites. That advantage of accepting our cookies is that you receive customized services as filtered to suits your needs. If you do not need to be bound by cache and cookies you can always opt out by adjusting this in your computer settings but some features and services maybe unavailable since they are available on cookie enabled gadget. Cookie information is necessary for filtering our customer needs and providing customer tailored ads to your account and emails.

How we disseminate your information

The channels by which we collect information will largely determine how your information will be used.

Personal information; For information, features, products and services provided by the Sites, the information you submit is used by us to provide the information, feature, product or service you’ve requested. We may also share this information with others to fulfill your request or to facilitate your use of the information, features, products or services, or as otherwise outlined in this Privacy Policy. When sharing Personal Information in such a manner, we may also share your computer’s Internet Protocol (IP) address, identification number or location. In addition, we may use and share any registration information that you submit as set forth in the “Registration Information” section below. We may use other companies and individuals (1) to perform supporting functions for the various tools, functionality, information, products and services offered through our Sites on our behalf, (2) to perform or support various tasks or initiatives instrumental to the business of, or related to operating or improving, the Sites or (3) to assist us in testing, maintaining or improving the features, content or effectiveness of the Sites or in performing research or development.

Protection of rights: We will release Personal Information or other information we collect from you if we believe that such action is appropriate to: (1) comply with legal process; (2) enforce the Terms of Use agreement for the applicable Site; (3) identify, contact or bring legal action against persons or entities who are or we believe have caused or might cause injury to us or a third party, (4) defend or respond to claims brought or threatened against HouseLink, its employees, directors, suppliers or service providers, Site users or others or (5) otherwise protect or assert the rights, property, interests or personal safety of HouseLink, its employees, directors, suppliers or service providers, Site users or others. Any such release decisions may be made by us in our sole discretion.

Registration Information: The Personal Information you provide when you become a registered user or customer of one of the Sites is used primarily to help us customize or enhance your or others’ online experience, increase the convenience of accessing new or existing tools, products and services, and, if applicable, provide the information, features, products and/or services you purchase or request. This Personal Information may also be shared among the Sites to make use of the Sites more convenient by, for example, limiting the number of times you have to register with us. Your email address serves as a unique identifier in our record system, and together with your password is designed to help us prevent unauthorized access to information you choose to store on the Sites. Unless you specify that you would prefer not to hear from us, we may use the email address and other information (including Personal Information) you provide at the time of registration to contact you for promotional or other purposes. You may have promotional email communications terminated at any time by opting out through your member profile on the applicable Site, or by clicking on any “unsubscribe” link contained in a promotional email.

Non-personal data; Information that is automatically, electronically or otherwise gathered, including through the use of cookies and other technology, may be shared among the promotive sites. It may also be shared with other third parties, including listing providers, advertisers, service providers and others, so that we may better understand how the website is used, to enhance the overall experience on the Site and otherwise in connection with our operation of the Site and conducting related business. But when so shared with third parties, any Personal Information will be included for such purpose(s) only if first put in aggregated, de-identified or other protected form or the third party will be contractually or otherwise restricted as to the use of such Personal Information.

How do you keep my information secure?

Whenever Personal Information is stored on our computers (which may be for an indefinite period, or a more limited time based on obsolescence or other factors), that information is protected from unauthorized access or use by way of passwords or other industry-acknowledged means. In addition, servers of ours that store this information are located behind a firewall. Since your financial information and certain other Personal Information. We will only electronically transmit or ask for this information over secure Internet connections using precautions such as SSL (Secure Sockets Layer) encryption (an accepted standard for online security), security keys and password authentication from any third parties receiving this information. we appreciate your help in safeguarding the integrity of your own and others’ privacy. Just as importantly, we encourage you to let us know immediately if you suspect that Personal Information you share with us is being used in any way contrary to this Privacy Policy. Finally, unfortunately no data transmission over the Internet nor any storage of information on servers or other media can be guaranteed or made to be 100% secure; and while we strive to protect Personal Information, as outlined in this Privacy Policy, we cannot promise, guarantee or warrant the complete security of information.

Information of advertisements

We engage third-party advertising networks to help us target our messaging to visitors through interest-based and contextual means. Through these ad networks, we can track your online activities over time and across third-party websites and apps by obtaining information through automated means, as described above. This is sometimes called "interest-based", or "online behavioral", advertising. The networks use this information to show you advertisements on our Services or other third-party websites and apps that may be tailored to your individual interests. The information our ad networks may obtain on our behalf includes data about your visits to websites and use of apps that serve our advertisements, such as the pages or ads you view and the actions you take on those websites or apps. This data collection takes place both on our sites, apps and emails and on third-party websites and apps that participate in these ad networks.

The details of this privacy policy will be updated periodically as need be and such modifications will be effective as from the date of publication. You are therefore advised to keep updating and familiarize yourself with the document and terms of use.